Question 1

Do you have more options than what's listed on your website?

Accepted Answer

Yes. We have hundreds of trophy components, plaques, acrylics and glass awards available to us.

Question 2

Do you handle all customization in-house?

Accepted Answer

Yes, we handle all customization and production in-house to ensure top-notch quality and craftsmanship.

Question 3

Which trophy options can be shipped?

Accepted Answer

We can ship any trophy listed on our website. Larger awards may incur higher shipping costs. Popular options for shipping are our #4 traditional trophy, self-standing acrylics, and plaques for durability and cost-effectiveness.

Question 4

Are bulk discounts available?

Accepted Answer

Yes, we offer discounts for bulk orders. Reach out to us for more information.

Question 5

What payment options are available for trophies?

Accepted Answer

We accept bank transfers, cash or checks. Contact us for assistance.

Question 6

How do you handle errors in engraving?

Accepted Answer

If we made the mistake, we'll replace the engraving plate or award free of charge. If the error was on your end, we can provide a replacement at your expense.

Question 7

Can I customize the design of my trophy?

Accepted Answer

Yes, we offer customization options for trophy designs. You can choose from various column colors, trophy figures, you can add a logo and text to create a unique trophy.

Question 8

Do you offer custom sizes for trophies?

Accepted Answer

Yes, we can create trophies in custom sizes to meet your specific needs. Let us know your requirements.

Question 9

Do you offer eco-friendly or sustainable award options?

Accepted Answer

Yes, we offer a selection of eco-friendly awards made from sustainable materials. Contact us to learn more about these options.

Question 10

Can I get a digital proof of my design before production?

Accepted Answer

Yes, we can provide digital proofs for your approval before production begins. Simply request this in your email.

Question 11

Do you offer engraving services for items not purchased from your store?

Accepted Answer

Yes, we can engrave items not purchased from us. Contact us for the best way to proceed.

Question 12

What is your policy on rush orders?

Accepted Answer

We accept rush orders depending on our current workload. Rush fees may apply. Contact us to discuss your needs.

Frequently Asked Questions

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